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Will Robots Replace Fast Food Workers?

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This robot named Flippy runs the fry station at a White Castle outside of Chicago. With a mechanical arm and using computer vision technology Flippy can cook everything from french fries and onion rings to cheese sticks. White Castle said it plans to add 100 Flippy’s to its kitchens’ nationwide. Up to 82% of restaurant positions could, to some extent, be replaced by robots. Automation could save U.S. fast food restaurants over $12 billion in annual wages. And restaurants are also struggling to find workers. American restaurants are down more than 560,000 jobs or about 4.6% of its workforce from their pre-pandemic levels. So what impact will robots have on the fast food industry and the livelihood of its workers? CNBC got a behind the scenes look at restaurant robot maker Miso Robotics to find out.

Chapters:
0:00-2:23 – Intro
2:24-5:17 – Chapter 1 Miso Robotics
5:18-8:36 – Chapter 2 Workers quitting
8:37-10:59 – Chapter 3 Importance of Seeds

Produced by: Shawn Baldwin
Additional Camera: Andrew Evers
Graphics: Christina Locopo
Supervising Producer: Jeniece Pettitt

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Will Robots Replace Fast Food Workers?

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48 Comments

48 Comments

  1. @markaskew1544

    December 16, 2023 at 11:07 pm

    Mabey the robots will be able to get an order right

  2. @smilegodlovesu77

    December 16, 2023 at 11:07 pm

    if this bring back 4.99 value meals i’m all for it

  3. @jcherry9308

    December 16, 2023 at 11:07 pm

    lol rip yall bums who didn’t study in high school

  4. @jorgezarco9269

    December 16, 2023 at 11:07 pm

    Tobor is a good cook.

  5. @sangkang6294

    December 16, 2023 at 11:07 pm

    Yes, it will replace all worker as it's more cost effective and less prone to sick and cost. However, to fix that robot will require a human to maintain and program it. Most people are never going to change or learn but unless you do you'll just be at the bottom of the food chain.

  6. @ShartReacts

    December 16, 2023 at 11:07 pm

    Hopefully, I am tired of urban basketball youth messing up my order because they do not care about work ethic an would rather get paid by my hard earned tax dollars as, "Gib-me-dats"

  7. @deandesantis2981

    December 16, 2023 at 11:07 pm

    At least the robots will be friendlier

  8. @giuseppevandekamp5844

    December 16, 2023 at 11:07 pm

    Well
    I hated when my fries are cold, or without salt
    I rather trust in the robot than workers who are only working for paying their bills and they dont care about the costumers at all

  9. @24califrank

    December 16, 2023 at 11:07 pm

    There goes your $20 hr . People been asking for.

  10. @thuydoan7496

    December 16, 2023 at 11:07 pm

    If they replace workers with robots, I'm not eating there anymore. I support human beings, not machines.

  11. @grantjohnston6152

    December 16, 2023 at 11:07 pm

    Flippy looks like it was built by some high school kids…

  12. @Joe_biden_needs_to_GO

    December 16, 2023 at 11:07 pm

    God I hope so! I'm so sick of the idiots getting my order wrong

  13. @tommcfadden5232

    December 16, 2023 at 11:07 pm

    Can’t wait till automation replaces managers.

  14. @user-jq1so5vd2i

    December 16, 2023 at 11:07 pm

    Better get used to it. They don't have to benefits either

  15. @lordpaul0420

    December 16, 2023 at 11:07 pm

    I am 100% in favor of robots replacing fast food workers especially. If you can't do your job properly and efficiently (AND get my f***ing order right!) then you don't deserve the job. We should also replace DMV workers and the United States Supreme Court with robots.

    Do your job right or get replaced by technology. It's that simple.

  16. @Baka_Baka89

    December 16, 2023 at 11:07 pm

    Uh hell yes replace the workers no chance of spit lol also would feel better knowing that

  17. @yourfriendlyneighborhoodic128

    December 16, 2023 at 11:07 pm

    there is no party to eliminating jobs, it's not an achievement

  18. @TAnderson5555

    December 16, 2023 at 11:07 pm

    At least the food will be consistent

  19. @tegrity

    December 16, 2023 at 11:07 pm

    Make robotics do all manual labor Tax the corporation's And pay people five hundred dollars a week for sitting at home

  20. @theharper1

    December 16, 2023 at 11:07 pm

    In Japan, I ate at a restaurant where the curry rice was prepared and brought to the table by robots. There were people keeping an eye on the robots through the whole process. It was slow, and clearly imperfect. But it did work to a degree. It was really a practical research project, rather than an automated restaurant. This video shows how automation in some aspects of the process can help the business. People state in the video "the robot don't need time off" while ignoring the fact that all machines require maintenance.

  21. @rmjrjunior.4782

    December 16, 2023 at 11:07 pm

    So what happens to humans do we become obsolete? Seriously this is a slippery slope.

  22. @titusphilip1310441

    December 16, 2023 at 11:07 pm

    omg. good luck to new generation. ai is coming guys. just need a human worker as a manager.

  23. @surviveunplugged1967

    December 16, 2023 at 11:07 pm

    Several years ago, Mc Donalds began a joint venture with a tech company to design equipment to operate fast food restaurants. I believe they were co-owners in the venture. I also heard that their recent remodels have included higher ceilings to incorporate robotics technology, but I don't know that that's true. As a CPA/Financial Statement Auditor and business consultant, technology has been the leading cause of job loss (technically "reduction") in America. I've personally watched head count decline from the mid 90's until now. An audit that would have taken 50 auditors in the 1970s to complete required only 10 auditors by the time I came into the business. Computers, spreadsheets and word documents did that. This is the reason that the wealthy tech people have been introducing the concept of "guaranteed minimum income". Once labor cost approaches the cost of implementing technology, the implementation becomes a "no brainer". As individuals, we do the same in our own lives. It's a Brave New World.

  24. @brettlinday2151

    December 16, 2023 at 11:07 pm

    Cant be a karen to a robot

  25. @Cecebuns_

    December 16, 2023 at 11:07 pm

    This is why I don’t eat fast food plus fast foods inflations rate is double compared to that of the grocery store.

  26. @doubleclutchonline5811

    December 16, 2023 at 11:07 pm

    These roles have priced themselves out of existence.

  27. @mitchellbutler7068

    December 16, 2023 at 11:07 pm

    This annoys me …. Automated transportation, trucks and so on .. the check out chick is getting shoved out the door at Walmart. Now this … automatic McDonald’s etc .. well once unemployment reaches a palpable level i guess someone could inform the poor and jobless . That if you burn down the same restaurant enough times in a row they cant get insurance to cover the next fire 🔥. Theres only so many times an owner is gonna shell out for automation of this upscale kind . Maybe 3 fires and pimple face is back behind the counter where i like her .
    Revolutions are born from necessity. ITs necessary for people to have jobs . Stop designing people out of employment.

  28. @lindaeasley5606

    December 16, 2023 at 11:07 pm

    Fast food workers :
    We demand higher minimum wage salaries!
    Companies :
    I've got robots who will do it cheaper

  29. @C0wMan

    December 16, 2023 at 11:07 pm

    This is what happens when you raise minimum raise to $15 an hour

  30. @user-cc5wt9pd8w

    December 16, 2023 at 11:07 pm

    I worked in a car parts manufacturer. One day 60 robot arms were brought in & over a few months they had replaced 180 people who load casting on the the lines to the cnc machines on 3 shifts. 180 job POOF all gone. Over the next 15 years they brought in more & more & the former 380 work force is under 100 now & producing the same number of parts. In 5 – 3 year contracts we got the equivalent of a 55 cent raise. Company makes $12.5 billion dollars profit a year after our wages are paid

  31. @elcmu2637

    December 16, 2023 at 11:07 pm

    Still seems behind compared to Japan where a vending machine already makes hot served food.

  32. @brandonhartman4795

    December 16, 2023 at 11:07 pm

    I’ll bet despite not having any employees the price still goes up for fast food, they are greedy mfs

  33. @rudyb2755

    December 16, 2023 at 11:07 pm

    Maybe my order will stop being screwed up finally!

  34. @tiwtid6055

    December 16, 2023 at 11:07 pm

    Welcome to your $15 an hour

  35. @dgaf85renegade

    December 16, 2023 at 11:07 pm

    How is that thing going to show up to its shift two hrs late high on drugs and stab a co worker? Things are changing in the fast food!

  36. @dylanfitzpatrick9423

    December 16, 2023 at 11:07 pm

    I've already replaced the robots and the fast food workers by cooking from home.

  37. @itsallforlovel.o.v.e302

    December 16, 2023 at 11:07 pm

    I think all fast food now should be drive-thru to avoid all the drama

  38. @Slothmanpetergriffin

    December 16, 2023 at 11:07 pm

    Final no stupid teenager or anything black woman who can bring up my McDonald’s order finally a robot can do my job and order rightfully correct screw it up

  39. @roospike

    December 16, 2023 at 11:07 pm

    Just for the record some restaurants can't keep an simple ice cream machine working ever … js

  40. @neoanderson7492

    December 16, 2023 at 11:07 pm

    If it means my fries come out o k then yes they should

  41. @toutalegout

    December 16, 2023 at 11:07 pm

    yes! let's get rid of minimum wage employees so that way we 'll build a happy society of homeless people. who's gonna pay for fast-food? don't know 🤡

  42. @1lorijb

    December 16, 2023 at 11:07 pm

    And remember Biden and the Democrat party love's you😂 😂😂

  43. @shiretsu

    December 16, 2023 at 11:07 pm

    here's the future: the robots do the robot work, worker-owners do everything else. owners are obsolete

  44. @ElberGonzozo-jg5er

    December 16, 2023 at 11:07 pm

    Great, now get it to cook REAL food instead of deep fried processed crap 💀🇺🇸💀👍🏻

  45. @ElberGonzozo-jg5er

    December 16, 2023 at 11:07 pm

    Eating processed crap made by a robot, the absolute state of america.

    >American food

    >American culture

    🇺🇸💀🇺🇸💀🇺🇸💀🇺🇸💀🇺🇸💀🇺🇸💀🇺🇸💀🇺🇸💀👍🏻

  46. @masajhn

    December 16, 2023 at 11:07 pm

    That is not going to work, wait for accident to happens

  47. @MotoVet86

    December 16, 2023 at 11:07 pm

    maybe I'll finally have fries that are cooked properly.

  48. @zoner41der53

    December 16, 2023 at 11:07 pm

    Good maybe orders will be right more than wrong lol

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