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How Tech Companies Are Redesigning Offices To Lure Workers Back

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Clive Wilkinson designed the Googleplex, now he’s helping build workplaces that accommodate the needs of hybrid work.

00:00 — Intro
2:16 — Return to office
4:08 — New workspaces
8:52 — Future of the office

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How Tech Companies Are Redesigning Offices To Lure Workers Back

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49 Comments

49 Comments

  1. @baronvonstanislaw9651

    January 6, 2024 at 2:38 pm

    Failed boomer design. This man is selling big companies a likely failed concept. Professional and tech Millennials (other than medicine) know if you have a computer and internet, you can be in Bora Bora and conducting the highest level of business. These companies should invest in daily home delivery meals, other perks, rather than invest in the most expensive soon to be worthless real estate in the country

  2. @stevechance150

    January 6, 2024 at 2:38 pm

    If the open collaboration workspace is so great, why isn't the CEO working right in the center of it? Maybe because the constant drone of a dozen conversations makes it hard to concentrate?

  3. @JustAGrl007

    January 6, 2024 at 2:38 pm

    I have never had a friend at work that I missed enough to come into an office even two times a week. And why would I want a collaboration space to be in close quarters while Covid still exist? My jobs healthcare plan sucks do you think I want to get sick?

  4. @luiscastillo7009

    January 6, 2024 at 2:38 pm

    I am coming from the future and workers still don't want to come back… now they're being forced back

  5. @Trignama1

    January 6, 2024 at 2:38 pm

    LOL, they are just wasting their money, no one really wants to go back to the office. Redesign doesn't replace the commute, which some of us drive an hour or more each way just to get to work before. This doesn't benefit the worker in any way shape or form.

  6. @BetterNBetter

    January 6, 2024 at 2:38 pm

    These employers are missing the point lol it’s not about the look, it’s about the flexibility, no hassle, and money saving aspects of it smh

  7. @cheesemaster113

    January 6, 2024 at 2:38 pm

    If only this were true. Most employers are getting rid of any covid benefits and demanding people go back to the office. It's a lose lose for most employees. Give us free food, coffees, designated break times and separated areas, give us gyms, grocery stores and child care located close to the office. Millennials and zoomers will not wake up at 6am every day, just to commute 3 hours a day and deal with the stress of hopping around a city to get activities of their daily life completed.

  8. @virginiamoss7045

    January 6, 2024 at 2:38 pm

    What do people want in the workplace? A paycheck, the bigger the better. If they have to sit in a cubicle all day, everyday, that's what they'll do because they have to. Back when most people made a living on a family farm they worked from home and the children worked there, too. No child labor laws, no daycare, no weak bonds between parents and children; mother and father were always there, watching, teaching, directing, collaborating all together to make it work to survive. I think many of us would like to live that structure, just not on a farm.

    I managed a 40-year career working from home as a commercial space planner of mostly office space which is why I clicked on this video. I'd have to sit down with management to understand their needs first, but all this does not seem to be how most people want to work. Mostly it's too noisy and visually distracting. It also does not have that sense of this-is-my-personal-space, my home-away-from-home space; there's no individual anchor. Again, I don't know that business or it's employees, but i do know that working at home I could double my productivity on both my business work and my home work. Taking a break emptying the dishwasher instead of jawing away at the water cooler or greeting my child just home from school instead of at the end of the day when we were both tired and stressed. It depends on the business, but I'd say most people would want to work at home.

  9. @rsls101

    January 6, 2024 at 2:38 pm

    I’ve endured so much office politics throughout my career. Floors can be made out of platinum, I still can care less about coming. I love it how these C-Suite & Real Estate people think they know what us workers want. Collaboration 💩

  10. @RudiZupan

    January 6, 2024 at 2:38 pm

    Flexible open spaces are definitely not something the workers are asking for. Just something the management pushes on the workers where themselves are keeping their corners offices and their privacy. When top management starts having lockers and flexible spaces, sign me up. Till then: no thanks.

  11. @Zones33

    January 6, 2024 at 2:38 pm

    I wouldn’t accept anything less than the action office 1

  12. @weird-guy

    January 6, 2024 at 2:38 pm

    Looks like a fad.

  13. @kdady9

    January 6, 2024 at 2:38 pm

    Just turn offices into housing and call it work from home.

  14. @spagolli94

    January 6, 2024 at 2:38 pm

    Seems like 99% of the comments here are coming from employees, not employers. And smart employers hear you loud and clear. I own a small business with about 20 employees. I'm also an extrovert. When the pandemic hit and we all moved out of our offices, I was devastated and lonely. In some ways, I still am. But I'm also smart enough to "read the room" and several things were clear…

    Our team was doing a great job from home. Productivity was up. Collaboration wasn't an issue. In fact, I find it easier to communicate via Zoom, where anybody can quickly share their screens when needed, calls can be recorded for future reference, etc.

    Surveys indicated our team would be open to a hybrid model. So in July 2021, we opened our office but there was no mandate to come to the office – it was purely optional. Guess what? Nobody showed up. Nobody. I should add we have a cool "agency" office setting a great area of the city. We also have several employees in walking distance. But nobody came.

    The message was received loud and clear. We are now committed to being a fully remote company now, and into the future. As a result, we now have employees and clients all across the country. Am I still lonely. Yes!! But my personal loneliness isn't a reason to demand that our team come back to a physical office. We were smart enough to "read the room" and adapt to the new work landscape. In just 2-3 years, the concept of a physical office has become almost quaint, dated, and completely unnecessary. Almost like when we transitioned from film cameras to digital cameras.

    So why then are these tech companies hell bent on trying to lure employees back to the office? I can't be sure, but I have a hunch it has to do with real estate. While my small business was paying rent (good riddance), many larger companies own their own buildings and ghost towns aren't valuable. Apple invested billions into their crazy spaceship office and they don't want to leave it sitting empty, only worth a fraction of their original investment. So I think that's the reason they are trying to convince workers to come back. They are determined to make their real estate seem viable and necessary.

    However I think this strategy will hurt them in the long run. All of the best workers want the ultimate flexibility. Only the mediorcre workers will accept on-site positions. Companies that support 100% remote work will attract the best talent and have lower overhead due to lack of office-related expenses. They will thrive as a result.

    It will be interested to watch the next 5-10 years to see how this all pans out.

  15. @kos37ter96

    January 6, 2024 at 2:38 pm

    Not one of these idiots were ever an engineer that needs a space that is not miniscule (aka need space to spread their stuff out), needs a space to focus without interruption, and among other things.. more than one monitor. These were designed by morons who never talked to someone who actually produces anything.

  16. @Jeff.Wilson

    January 6, 2024 at 2:38 pm

    Open space is horror for those who actually try to focus and get the work done. The architects that draw such designs have absolutely no clue what the workers really need.

  17. @uriel123195

    January 6, 2024 at 2:38 pm

    Clear indicator of not very good jobs.

  18. @ChannelVH1

    January 6, 2024 at 2:38 pm

    People missed their colleagues!? I guess you are talking about people like Elon Musk who want to procreate with their employees and "miss them"🤣

  19. @lokesh303101

    January 6, 2024 at 2:38 pm

    Hybrid office spaces within the vicinity of small cities.

  20. @amazon4716

    January 6, 2024 at 2:38 pm

    Working from home is better

    Gas price is high.

    Less carbon on the roads.

    Prevent the spread of the virus.

  21. @VoltairesRevenge

    January 6, 2024 at 2:38 pm

    I don’t care about the setting, but I’m tired of people being unprofessional and having their broods wailing in the background, snatching the phone, or otherwise interrupting. Parents, you still need a sitter unless you’ve got a mute toddler who fulfills its own needs.

  22. @catm4993

    January 6, 2024 at 2:38 pm

    Open concept work areas are the worst. It’s over stimulating and you feel mentally exhausting at the end of the day. You could do the same exact work from home and not feel that drained. Give people their own office with a door and they might come in.

  23. @jarrodyuki7081

    January 6, 2024 at 2:38 pm

    i see.

  24. @mountainman6172

    January 6, 2024 at 2:38 pm

    Say some jargon and vague stuff accompanied by pop psychology and bam! I am certain CW brings tangible value and solutions to their customers, but blimey the amount of bs jobs at this industry is crickey!

  25. @mg-by7uu

    January 6, 2024 at 2:38 pm

    In summary: Micromanagers are in denial since they're no longer needed

  26. @ashwinshaji1572

    January 6, 2024 at 2:38 pm

    What the workers want is asense of fulfillment, job security, reduced mental stress, fixed working hours( no calls after these hours), better leadership, and feeling that they can climb up the ladder not stagnate and feel their education and capabilities are useless, if the training they have is not enough a way to improve upon that. And reasonable pay for the efforts and time they put in. (Not minimal wage -thats what they call corporate greed)

  27. @rogerIndianKing

    January 6, 2024 at 2:38 pm

    I know a lot of Asians are juggling multiple jobs at the same time. There is no motivation to go back to offices until contracts are tightened up.

  28. @Idontknowmuchforreal

    January 6, 2024 at 2:38 pm

    2:38 weak assss point

  29. @phillyboylaboy

    January 6, 2024 at 2:38 pm

    Wfh saves the company from renting building.

  30. @jonathanregan5682

    January 6, 2024 at 2:38 pm

    Joshua Fluke would laugh so hard seeing this

  31. @jbar_85

    January 6, 2024 at 2:38 pm

    It’s time people stop being entitled and get back to the office. Ignoring calls and e-mails for 2.5 years now, the gig is up! Take your asses back to work- vacation is over! Us “essential” office employees are tired of dealing with your lack of communication and doing your job for you while you’re at the pool! We know what you’re doing at home Lmao!

  32. @jbar_85

    January 6, 2024 at 2:38 pm

    My last job was full of self-entitled privilege mooches. They don’t realize people like me, an essential employee, had to go into the office everyday without complaining. I wasn’t entitled and privileged enough due to my position. What’s funny is that the laziest ones were the first down the elevator. She used to nap on the job and watching Netflix/YouTube/FaceTime most days. Her lazy ass ran down the elevator and she came in for a few hours once every 6 months. She never knew I left the company when I put my notice in, in 2021. Wearing that stupid mask all day sucked too. Part of the reason I left banking.

  33. @kridreklaw

    January 6, 2024 at 2:38 pm

    The title should have been "How companies have not learned a thing over the last two and a half years"

  34. @dontbanmebrodontbanme5403

    January 6, 2024 at 2:38 pm

    Yeah…this all looks lovely, but as a programmer, I want to work from home 100% of the time.

    * I have my 38" monitor. Nothing is going to beat that
    * I don't have to commute, which immediately saves me 3 hours of my time and $5K just on my train ticket alone
    * I don't have to spend a lot of money on my wardrobe
    * While this personally doesn't affect me, for many, the ability to not be tied to the city in which your office is located means you save a ton of money. I know co-workers who have left the city. I know some who have left the country!

    Adding bean bag chairs and coffee machines and trees in the middle of the building are great, but just from not having to commute and not having to live in an expensive city can save you as much as $20K a year or more.

    About two years ago, I programmed for a very famous company (Let's just say our previous president loved them) and the building was designed by a famous architect. It had an open botanical area where rain water would hit the plants and trees from the outside (even though it was inside). You could sit on the second floor and watch people running to catch the train while you worked. It had sleeping areas and sitting areas with palm trees. It had so much. You know where I did my work? At my desk! At the end of the day, at least for me, if I'm actually getting serious work done, I need 1. a desk, 2 a big monitor, 3. quiet/no distractions (unless I'm collaborating with someone).

  35. @navarrov

    January 6, 2024 at 2:38 pm

    There is absolutely no reason for anyone to go back into the office, especially if you work in tech.
    No amount of redesign, perks, free coffee, snacks, game rooms, will ever get me back into the office.

  36. @JamesGreenier

    January 6, 2024 at 2:38 pm

    A bar. Nice!

  37. @JamesGreenier

    January 6, 2024 at 2:38 pm

    Free gas would be smarter.

  38. @Mike-dd8bd

    January 6, 2024 at 2:38 pm

    Of course I would rather work remote. But at the same type I like BMW more than Honda. So I have no problem taking a in office job someone decided to quit hehe.

  39. @SL-lz9jr

    January 6, 2024 at 2:38 pm

    I think hybrid and smaller offices are the way to go. Even as an introvert, I need some IRL human interaction. Perhaps I’m the anomaly here but I live alone in a big city with very few close friends. Most of my periphery friends moved out of the city during the pandemic or moved on with their lives (aka children). I’ve only lived in this city for 5 years and 2 years of that was the pandemic. I have been unemployed for half of this time, which has made sustaining friendships difficult as usually my friendships came through my jobs. It’s also harder to make new friends in my mid 30s. Dating has been harder now that I’m older. It’s just way too lonely to work remotely 100% of the time. Plus my upstairs neighbor is noisy af. That said, I only go into the office once a week at present which is enough for me. And I don’t need any fancy office design. Just something quiet and not distracting will do. But also not bleak.

  40. @goodkarma1598

    January 6, 2024 at 2:38 pm

    Wow… so much narrow mindedness in the comments. Those of you talking about needing to be hermetically sealed in a bubble to focus are clearly in non-collaborative industries where you don’t sit with and mentor colleagues, don’t openly talk about projects or issues throughout the day, and prefer to “schedule your collaboration“ when it fits into your schedule, rather than having intuitive connections throughout the day. Creative companies benefit from a variety of open/closed meeting and work spaces. Sure, some companies like Intuit shown here walk around with their phones and laptops and can touchdown work anywhere. I’m sure that there are accounting firms that need huge desks and higher panels to focus as they count money. Every firm is different, and every industry has its preferences. Considering human resource roles, which need privacy to discuss personnel issues, they will have private offices with doors and sound insulation for their needs. Those of us in the design industry understand programming for specific client needs, user-based space, ergonomics and overall function and circulation in addition to employee wants. So many entitled Folks out there want an excuse to work from home, but they will see in the long run that they don’t get environment to see and learn from senior level mentorship and they won’t advance much just by sending DMs to their senior counterparts.

  41. @musashilevi311

    January 6, 2024 at 2:38 pm

    Sounds like you did a lot of talking to upper management and companies that have a vested interest in selling these office styles and did no talking to the people that actually have to work in these spaces. This is getting close to propaganda and is far from investigative journalism. Most people don't want this. Ask the workers.

  42. @devcarter1654

    January 6, 2024 at 2:38 pm

    I went to office one day this month. As I was walking a block to catch the bus, I saw the bus go by. The bus was early. I turned around to walk in the opposite direction about 4 blocks to catch another bus. That bus was late. When I got to the subway, the train was delayed. I realized in that moment going thru this commuter craziness on a daily basis has to take years off a person's life.

  43. @andreas11735

    January 6, 2024 at 2:38 pm

    Stupid. No one wants to go back. Stop wasting money. Invest in people – not rent or desperate gimmicks.

  44. @k.bridwell2918

    January 6, 2024 at 2:38 pm

    I wanna be at my house not the Mcdonalds play place why yall doing this

  45. @fe6646

    January 6, 2024 at 2:38 pm

    100% corporate bureaucracy are by 80% in office managers/employees while only 20% in office managers/employees are doing 100% work of corporations… what I see people who want to go back to work/in office is to hide their lack of work productivity within corporate bureaucracy and not be accountable online where everything is metered and documented. This new space idea sounds like what comes out of corporate bureaucracy, you can put lipstick on a pig but ….. lol

  46. @lervin78

    January 6, 2024 at 2:38 pm

    I’m all about collaborating with my team when working in-office. But it’s possible for the open office concept to go too far, which in my experience, it has. It’s a recipe for major distraction and compromising confidential information. Corporate leadership seems to follow fads. Right now, that fad is the open office.

  47. @seymorefact4333

    January 6, 2024 at 2:38 pm

    🇺🇸 I want 8 stages with 2 poles per stage. Free wifi. Napping room. Free scooters and e bikes. Free healthy foods. Hot female Strippers serving food and drinks. Weed gummy bears.

  48. @claudiaf.8190

    January 6, 2024 at 2:38 pm

    I can't wait to go back to the office! SAID NO ONE!!!!

  49. @mfajardox

    January 6, 2024 at 2:38 pm

    I get more done when I work from home. However, I like the office because I get to socialize and blow off steam. My company says we’re less productive at home which is ridiculous and it is actually the opposite. The people who took multiple jobs working from home ruined the idea for the rest of us. I would prefer a hybrid model or leaving it up to the employee

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