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Why The 911 System Is Broken

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More than 80% of calls to 911 come from a cellphone and often from a high-rise. But in cases when callers can’t communicate their location, the over 5,000 locally run 911 centers, or public safety answering points (PSAP) aren’t easily able to track them. Fixing the system could save more than 10,000 lives and $97 billion per year according to the FCC. Major companies like Apple, Google, Motorola and startups like RapidSOS have tried to fill the technology gap, but so far, that’s not enough. Watch the video to understand the conundrum of a large and fragmented national system that is run and funded locally, and how the federal government may be its only hope for a complete overhaul.

“We’re talking about diversity of equipment connecting across these IP networks in a very complex manner,” said Capt. Mel Maier of the Oakland County Sheriff’s Office in Michigan. “And if there are proprietary interfaces anywhere in between there, they’re not going to be able to talk. … Our technology is continually trying to catch up and playing catch up.”

A number of companies including Apple, Motorola and start-ups are trying to fill the technology gap. RapidSOS is a data integration platform that has been adopted free of charge in about 4,800 PSAPs. According to the company, it covers about 92% of the country and assists in 150 million emergencies per year.

“We’re just scratching the surface of the amount of data that we could be using,” said Michael Martin, CEO of RapidSOS. “We’re passing precise location for most 911 calls now. But you can imagine all the capabilities, like in a fire if your building could talk or if your device could detect a heart attack and immediately transmit that through.”

According to Maier, who is also chairman of the Public Safety Next Generation 9-1-1 Coalition, the tech industry can’t do it on its own. He says carriers also have a responsibility, especially when it comes to addressing the altitude problem. But in the end, he says, the federal government is needed. He’s hoping Congress will pass legislation for $15 billion toward a complete overhaul. In July, a $1.5 trillion infrastructure bill that included $12 billion toward 911 passed the House but stalled in the Senate.

Watch the video to learn more about how the 911 system fell behind.

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Why The 911 System Is Broken

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China’s Swagger After India’s iPhone 18 Leak

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A leak by Indian supplier Tata Electronics, purportedly of the yet-to-be-released iPhone 18 Pro models, has become marketing gold for the Chinese government. The Communist Party paper, The Global Times, is using the leak – caused by a cyberattack – as a cautionary tale for Apple and other American companies that are in the process of diversifying their supply chains away from China. CNBC’s Eunice Yoon reports.

00:58 Correction: The location tag should be Beijing, China.

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Why There’s An ‘Extremely Fierce’ Battle For TSMC’s Limited Chip Manufacturing Capacity

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Unstoppable demand for AI is leading to a capacity crunch on factory lines at the world’s leading chip manufacturer, Taiwan Semiconductor. And it could put a chokehold on AI’s ability to scale. Analysts tell CNBC that Nvidia, Apple, Broadcom, AMD and others are locked in an “extremely fierce” competition to get their GPUs, CPUs and custom AI chips made at TSMC. Capacity can’t come online fast enough, despite TSMC’s rush to build new fabs in Taiwan, Japan and Arizona, where has expanded investment to $265 billion. The strain has made one man at TSMC “the most popular person on the planet,” as chip start-ups and big name CEOs visit Taiwan to ask him for wafer allocation. It’s also created a rich opportunity for Intel, as customers look to the long-struggling foundry arm of the U.S. chip manufacturer for a second source.

Chapters:
0:00 Introduction
2:06 ‘Most popular person on the planet’
6:54 Making room for smaller players
9:10 Can new U.S. fabs ease the crunch?

Producer and Reporter: Katie Tarasov
Edited by: Matt Soto, Andrew Evers
Camera: Eddie Temborski, Robert Lampe, Evan Reinhardt
Senior Director of Video: Jeniece Pettitt
Animation: Jason Reginato, Emily Park
Additional Footage: Cerebras, D-Matrix, Getty Images, Intel, Nvidia, OpenAI, SpaceX, TSMC

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Why There’s An ‘Extremely Fierce’ Battle For TSMC’s Limited Chip Manufacturing Capacity

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Why Warner Records is investing in South Asian artists

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Warner Music Group, the third-largest music label by market share, is tapping into the South Asian music movement with its latest venture.

CNBC’s Laya Neelakandan explains.

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How Micron’s massive buildout made Boise a boomtown

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Micron’s hometown of Boise, Idaho has a growing crop of newly minted millionaires.

The AI-driven memory boom is showing up in the form of job growth, new construction projects, a bustling dining scene and an influx in new residents.

CNBC’s Katie Tarasov explains. Find the full report in related video.

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How dating became a financial luxury

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Half of single Americans say they are going on fewer dates or choosing less expensive activities because of rising costs, according to BMO’s 2026 survey.

But, the cost of dating itself is only part of the story. For millions of users, finding a date means paying for the apps.

Watch the full story in related video.

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