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How Checked Bags Became A Massive Business For U.S. Airlines

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U.S. airlines carried more than 470 million passenger bags in 2022. For decades most bags flew for free, but in recent years fees have surged, boosting the bottom line of the nation’s carriers. Bag fee revenue for U.S. airlines was more than $6.7 billion in 2022. To prevent lost luggage and ensure passengers are reunited with their bags upon arrival a complex ecosystem has evolved. At Atlanta’s Hartsfield-Jackson International Airport more than 30 miles of conveyor belts, an army of 2,000 workers and a fleet of airport tugs ferry bags from the terminal to the aircraft. U.S. airlines mishandled nearly 3 million bags in 2022. A “mishandled” bag is one that was lost, damaged, delayed or stolen. So what steps do airlines take to prevent lost luggage and how does Delta Air Lines move 100,000 bags a day through the world’s busiest airport? CNBC got a behind-the-scenes look at at Delta’s baggage operation in Atlanta to find out.

Chapters:
00:00 — Introduction
02:28 — Baggage fees
04:57 — Lost luggage
08:31 — Baggage operation

Produced and Shot by: Shawn Baldwin
Edited by: Marc Ganley
Graphics: Jason Reginato
Additional Camera: Erin Black
Supervising Producer: Jeniece Pettitt

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How Checked Bags Became A Massive Business For U.S. Airlines

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Why BMW Is Still Investing In Big Sedans

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BMW debuted its refreshed version of the 7 Series sedan, the brand’s full size flagship vehicle in April. It’s the most extensive update BMW has undertaken. The company’s North American boss said it won’t give up on sedans, even though many other luxury and premium automakers have. SUV’s now outsell sedans by a pretty wide margin–especially in the full-size category. In addition, BMW’s X7 SUV is made in South Carolina, while it’s 7-Series is imported from Germany. That puts tariff pressure on it. BMW’s North America head Sebastian Mackensen says sedans still matter to the brand and the 7-Series still represents “the pinnacle of what we produce”.

Reporting by: Robert Ferris
Editing: Darren Geeter
Camera: Natalie Rice, Macklin Fishman
Senior Director of Video: Lindsey Jacobson
Additional Footage: Getty Images, BMW

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Why BMW Is Still Investing In Big Sedans

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How Fed Chair Nominee Kevin Warsh Made His Fortune

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Kevin Warsh, if confirmed, may be the wealthiest Federal Reserve Chairmen in U.S. history. His financial disclosures indicate holdings of over $135 million. The paperwork indicates stakes in emerging companies like Polymarket and SpaceX, governance roles at companies like Coupang and UPS, alongside vast investments in funds tied to Warsh’s time working with Stanley Druckenmiller. CNBC’s Matt Peterson explains how his experiences could inform forthcoming Fed decisions.

Reporter: Matt Peterson
Produced and Edited by: Carlos Waters
Senior Managing Producer: Shawn Baldwin
Additional Footage: Getty Images

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Trump’s Pick Kevin Warsh Could Become The Wealthiest Fed Chair In U.S. History

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How Nvidia Left Gamers Broken Hearted In The Era Of AI

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For its first 30 years, Nvidia wasn’t a household name unless you were a gamer. Now, some of its original fan base feel left behind now that AI has made the chipmaker into the world’s most valuable company. Nvidia popularized the graphics processing units, or GPUs, that make the best video game play possible and gamers saved Nvidia from near bankruptcy when it bought the company’s first GPU in 1999. Twenty seven years later, 2026 may be the first year Nvidia doesn’t release a new GeForce gaming GPU – and a new AI-powered rendering software called DLS55 caused a major backlash among gamers when CEO Jensen Huang unveiled it at GTC in March. With more than 91% of revenue coming from data center chips, and a global memory shortage, it’s no surprise that Nvidia has prioritized the highly profitable Blackwell and Rubin GPUs over its GeForce RTX line – although Nvidia tells CNBC that gamers remain “hugely important.”

Produced by: Katie Tarasov
Edited by: Darren Geeter
Senior Director of Video: Jeniece Pettitt
Animation: Jason Reginato, Emily Park
Additional Footage: Getty Images, Nvidia, AMD

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How Nvidia Left Gamers Broken Hearted In The Era Of AI

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Inside The U.S. Navy’s $2.3 Billion Retail Business To Aid Military Servicemembers

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The Navy Exchange, which is owned by the U.S. government, has long provided discounted, tax free goods to military members and their families. The profits all go back to helping to improve welfare programs for those enrolled in the Navy, but, in recent years, sales have declined and is now in the process of renovating its stores with planned investments of around $100 million across its fleet of stores to better compete with major e-commerce players.

Produced and Shot by: Ryan Baker
Edited by: Darren Geeter
Additional Camera by: Magdalena Petrova
Reporter: Gabrielle Fonrouge
Animation by: Jason Reginato, Emily Park
Senior Managing Producer: Tala Hadavi
Additional Footage: Getty Images, Nexcom

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How The Navy Exchange Is Fighting To Win Back Shoppers From Amazon And Walmart

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How AI Is Helping Grocery Shoppers Save Money

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Grocery stores like Kroger are using AI to help find value for perishable food that would otherwise end up in the trash. The data being generated by Flashfood and companies like it are giving retailers insights into consumer behaviors like showing what products will sell, at what price and at what point they are in their shelf life. CNBC’s Brandon Gomez looks into this growing technology.

Produced, Shot and Edited by: Natalie Rice
Reporting by: Brandon Gomez
Animation: Jason Reginato, Christina Locopo
Senior Director of Video: Lindsey Jacobson
Additional Footage: Flashfood, Getty Images

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How AI Is Helping Grocery Shoppers Save Money

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