Tech
What Are The Pros And Cons Of Tesla’s Service Model?
Tesla is known for sparking an electric vehicle revolution. It’s also brought services to customers, like mobile repairs and over-the-air tune-ups, that were once reserved for only the most elite car companies.
Unlike the independent dealership model used by companies like Ford, GM, and almost every other car manufacturer in the US, where dealerships and service centers are owned and operated separately from the brand itself, Tesla operates all of its own service centers. But it isn’t easy to completely change the model, and Tesla has struggled to keep up with service as sales have soared. Customers have complained about long wait times, a lack of loaner cars, and having to travel hours to get to the nearest service center when a mobile ranger can’t fix the problem.
Other electric vehicle startups are following in Tesla’s footsteps with their service models. But will it be possible for Tesla and others to scale up service fast enough and keep customers happy?
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What Are The Pros And Cons Of Tesla’s Service Model?
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Jennifer Fonstad, Aspect Ventures, discusses whether startups may get a major boost from the incoming administration’s infrastructure plans.
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Silicon Valley Eyes Donald Trump Tech Effect | Squawk Box | CNBC
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The new Amazon Key service is supposed to drop packages inside your door, but it doesn’t work very well right now.
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Amazon Key Changes How Packages Are Delivered — Just Beware Of Your Dog | CNBC
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The crypto industry is pouring millions of dollars into congressional races across the country in the hopes of getting its legislative agenda across the finish line. Crypto-focused super PACs want to repeat the success of 2024, when they helped elect pro-crypto lawmakers and reshape Congress. But it remains to be seen if crypto can move legislation forward in a new Congress as Americans turn their attention to economic uncertainty and government ethics concerns.
Chapters
0:00 – Introduction
1:21 – Crypto’s 2024 wins
4:55 – Corporate influence
11:40 – Missed opportunity?
Hosted and produced by: Talia Kaplan
Edited by: Julz Alleyne
Animation: Jason Reginato, Marshall Ritzel
Senior Managing Producer: Jordan Smith
Additional Footage: Getty Images
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Advanced Micro Devices CEO Lisa Su speaks with CNBC’s Jon Fortt about the current security risks around high-performance chips and how it is affecting the company and consumers.
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AMD CEO Lisa Su: Security Is ‘Job One’ For High-Performance Processors | CNBC
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Film company Eastman Kodak has seen its fair share of financial struggles, but CEO Jim Continenza is determined to make it a success story.
CNBC’s Laya Neelakandan has the details.
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